FAQs

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Frequently Asked Questions Support Graphic Laipac

Starfinder Kamel

The Kamel is a self-powered covert GPS tracking device for asset monitoring.

The Kamel has 2G and the new 4G LTE version. Kamel connects to LocationNow for real-time monitoring of the trailers, vehicles, containers, agriculture machinery, mining equipment, trains, and boats.

To create a geofence, please access LocationNow.com with your credentials and select Menu Geofences. The process of creating a geofence is fast and straightforward. Contact our Tech Support specialists for short training. Each Kamel can have up to 20 geofences configuration stored in the device. Kamel will detect activities of crossing the geofence in every second. If the crossing the geofence is detected, Lola will send the alert to LocationNow server.

The new Kamel 4G can do an update of the firmware via OTA (Over The Air). When a new firmware is released with new features and improvements, Kamel 4G will receive the notice and update its firmware automatically without intervention.

The Kamel 2G works in most countries worldwide under 850/900/1800/1900Mhz.

The new Kamel 4G has two SKU: NF version and EU version.

NF version supports 4G LTE with B2, B4, B5, B12, B13 bands.

EU version supports 4G LTE with B1, B3, B7, B8, B20, B28A bands.

Please check your local cell network frequency bands before ordering the product. 

NF version will cover North America, Central, and South America. 

EU version will cover Europe and the rest of the world. 

Kamel requires a data plan of 5MB per month with Nano SIM.

Please contact our sales department below for the device and service pricing.

Kamel has an internal Li-Ion battery of 18A/h. With a report interval of every 1 hour, Kamel can work for more than one (1) month. With a report interval of once a day, Kamel can work around six (6) months. The report interval is programable over the air (OTA).

With the provided fast charger of 3A/h, the Starfinder Kamel can be recharged within 6 hours.

Yes. The Starfinder Kamel is IP67 rated.

Yes. Laipac provides a Kamel MM (magnet mount). It comes with four strong rare-earth magnets with 80LB force.

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